Hofmann Megaplan Blog
We're overwhelmed with the care key workers in garages across the UK are taking to ensure others remain safe & able to travel in the isolation of their own vehicles.
We were recently able to complete the install of a brand new Digital ADAS system, along with handheld TreadReader for Central Autopoint.
ADAS Calibrations are an essential part of many jobs now & keep vehicles safe. The decision to invest in such technology shows a businesses dedication to offering the best service.
The handheld TreadReader allows technicians to check the health of your wheels without you having to leave your vehicle. You don't even need to pull into the garage & a clear report can be shown to your through a window & actions decided.
Our training on installs is currently restricted to one member of your team at a time, respecting social distancing rules & wearing appropriate PPE.
While this means installs can take slightly longer, the key workers we've been helping are not only understanding but thankful they are able to access equipment vital to keeping their customers safe & on the roads at this time.
Call us today to discuss your equipment requirements on 01480 8 9 10 11. Where it is essential to the running of your business in serving key workers, we'll always be on hand to help!
Your business can remain open & we at Hofmann Megaplan are open to help you!
The latest government advice for automotive garages means you can continue to serve other key workers.
As garages are set to stay open & serving those key workers on the road, Hofmann Megaplan is proud to continue offering our support with the supply of equipment & key customer service.
We will do so inline with guidance from the Government, ensuring our team is largely based at home without disruption to customer service. We've also taken extra provisions to ensure safe distancing is strictly observed during any necessary installation or servicing work.
If there is anything we can do to help you and your business, please do not hesitate to contact us on 01480 8-9-10-11.
It's not exactly news to many that ADAS Diagnostics was a hot topic throughout 2019 – and so far, our prediction of little let-up moving into 2020, has been spot on!
But for many looking to invest in this state-of-the-art equipment, ADAS diagnostics has become the biggest technological headache of the year so far.
ADAS like most new technology when it is first introduced is an unknown. It is highly anticipated and can be viewed as another unnecessary expense. But with these sensors now commonplace on consumer vehicles, you risk falling behind the curve if not investing & missing out on revenue.
Revenue in ADAS Diagnostics?
ADAS has been around for a while, but the need to calibrate these systems has become far more pressing with demand now commonplace and many capitalising on this.
An anonymous equation
The great thing about ADAS is the data you get back. At a top-level for every install, for example, you can see just how many calibrations are being completed.
We have one customer who started offering ADAS calibrations using their system in July 2019. With the service still rare, they had people travelling hundreds of miles from big body shops as it was the only way they could calibrate.
To date (March 2020) they have completed over 162 calibrations at £225 a service.
That’s £36,450 in ADAS calibrations alone, meaning the system has more than paid for itself!
While this is an extremely simplified version of the potential ROI, the figures are all true & demonstrate with the help and support of Hofmann Megaplan just how quickly this new service could help your business grow.
Why wait to offer ADAS Diagnostics?
Many garage owners may feel with so many changes going on around vehicle safety, that any new equipment will be out of date within a few months. ADAS equipment has been expertly designed to continuously calibrate vehicles.
Digital system takes this as far as daily updates to board FOC over the air, so their ready to go when you are.
The biggest issue seen in the industry to date is a lack of knowledge and understanding from technicians on how to deliver accurate & reliable ADAS testing. As a result, training is paramount.
ADAS at its finest...
Our training & support speaks for itself. We support some of the UK’s biggest body shops & most successful/ highly rated garages. As a result, these businesses are thriving & renowned for offering ADAS. Why not let us support you too?
Get in touch!
The need for ADAS calibration systems is increasing monthly, with new vehicles being introduced into the UK market.
Hofmann Megaplan is keen to help any business looking to maximise the potential of their business by investing in great equipment. Even more so, those that embrace the latest technology with open arms.
Harvey’s Autotech of Westbury is a prime example of a business looking to stay ahead of the curve!
Our aim is to ensure businesses like Harvey’s face minimal stress when upgrading to the best in premium tyre fitting equipment & ADAS calibration solutions. Our expert garage equipment installation team take a big job like this & make it seamless.
They also go the extra mile, ensuring you’re ready to start making a return on your investment from the word go with training & support to suit you.
One Garage Equipment Supplier for a seamless service
Hofmann Megaplan offers customers like Harvey’s a unique advantage as they can get a complete range of garage equipment designed to complement & integrate, all under one roof.
What’s more, the install is completed with the workflow of your garage & all the services you wish to offer in mind. This means operational efficiencies & a better-looking garage.
A full line up of Hofmann Megaplan garage equipment was recently installed at Harvey’s Autotech in February, including a state of the art Digital ADAS system.
Harvey’s is one of the many garages choosing to invest in the most advanced version of ADAS Calibration Sytems in 2020, the digital ADAS solution.
This digital ADAS system sits alongside a megamount 513 tyre changer, megaspin 220 wheel balancer and megaline Ssence 3D wheel aligner paired with megalift.
This really is a garage to rival our own showroom!
A supplier you can trust.
Ready to find out what all the ADAS fuss is about? Looking to explore how investment in premium equipment means bigger returns?
Call us today on 01480 8-9-10-11 to have a discussion that could change the future of your business & arrange a courtesy visit from one of our team.
Hofmann Megaplan utilise information from industry leader Autodata
With technical information for 142 manufacturers covering 34,000 models, Autodata gives users of compatible Hofmann Megaplan aligners all the detailed information needed to carry out alignment checks, calibrations & related servicing.
Autodata is the industry leader in automotive technical information. Their new Web Application covers 34,000 models, giving its customers all the technical information needed to carry out service, maintenance and repairs.
Ssence HD 3D wheel aligner installed at D and R Tyres, powered by Autodata
Suto sets out to be the most innovative, accurate and respected supplier of technical information to the automotive aftermarket.
The Ssence 600 3D/HD wheel aligner is the flagship model in the Hofmann Megaplan range & so it only makes sense one of the best supplies of data globally is used to power this incredible machine. Much like Autodata, this is the technology we use today combined with the best delivery for efficient alignment operations in your garage.
Hofmann Megaplan is proud to work with Autodata in its provision of the most comprehensive industry product and its data.
ADAS Calibration Equipment is still a relatively new phenomenon. Investment in it is a big decision that can for many, be one massive headache.
Speaking to someone who understands ADAS services & the full scope of systems on offer can be essential; especially when it comes to such a large investment which will enable you to complete the ADAS calibrations your customers now require.
You’ve probably been thinking something like “Ok, ADAS is a thing. Do any of my customer even need these calibrations? Oh, I should be completing it after a variety of jobs? It can be an extra source of income? My competitors are offering it now & pinching customers promoting it? There are digital & analogue systems? It costs what? Can I afford not to have it? What system do I need?”
Is there a best ADAS Calibration System?
In short, no.
ADAS is one of the biggest technological advancement in automotive services in the last decade. That means you need a machine that of keeping up with changes to come as cars continue to develop.
For many garage owners, the hefty investment in ADAS calibration equipment can be tough to justify. There are two main systems though catering to different technology levels.
The ADAS Analogue system utilises a more traditional set up of printed boards & a simple manual measurement system, helping to keep initial outlay lower whilst enabling you the ability to complete ADAS calibrations. It is more labour intensive to set up though & new boards need to be purchased to keep it up to date.
Alternatively, a larger investment is needed in the digital solution, which uses a 65” monitor to display boards intelligently to suit the position of the car in front of it. Add to this laser measurement & this system is operable by a single technician saving labour & receives updates over the air for new updates.
As with any piece of garage equipment, knowing which system is best for your garage can only be determined by speaking to the experts! We’d advise booking a visit to the Hofmann Megaplan Centre of Excellence to try both systems out for yourself before making an investment.
CALL NOW TO BOOK
What are you waiting for?
Here at Hofmann Megaplan, we are always quick to show off the incredible garage equipment installation work our experts carry out – especially those that could potentially rival our own showroom!
Over the past six months, Durrant Garage Services in Huntingdon have undergone a complete tyre fitting & vehicle lifting transformation, taking their garage services to a whole new level. With the installation of their latest piece of equipment finally completed, we can show you exactly what we have been up to.
Special thanks to Glynn England of Motor Parts Direct, who this installation was completed in conjunction with!
Professional Equipment to take your garage Premium
This line up was completed last week with a Cascos 5T C455 lift, renowned for robust and efficient lifting.
The workshop is looking great and is a testament to both businesses!
Need equipment to take you to the next level?
It can be easy to get carried away by the hype of ADAS diagnostic equipment. These systems are dominating social & appear at all the shows. However, if you don’t know what you are doing this equipment could be no more than an overpriced TV!
Advanced Driver Assistance Systems are complex and should be treated as such.
Investing in ADAS calibration services is a big deal and selecting the right supplier can make or break the return you’ll see.
ADAS is expert level; get qualified!
ADAS calibrations are a crucial process for the efficiency of the vehicle’s systems.
If the vehicle’s cameras are out of alignment by even the smallest of margins, the consequences could be catastrophic; the appropriate action or alert to a potentially dangerous situation will not happen.
Being a fully qualified ADAS technician is a huge USP that will soon be essential. It shows another level of competency that customers rely on when looking for a garage.
ADAS is commonplace on newly manufactured vehicles meaning it will only be a matter of time until ADAS checks will be incorporated into standard checks as part of mandatory safety like the MOT test – so you need to make sure only fully trained professional are conducting these essential calibrations & your customer know about them.
Make sure your customers are ADAS aware...
How many vehicle owners do you talk to that had no idea they even had a certain feature on their car?
Awareness of brand-new technology in the form of ADAS is essential & is a major reason to choose Hofmann Megaplan.
Although certain developments like cruise control and automatic headlights have been around for a few years, the knowledge that these specifications sit within ADAS is also very low.
As an up and coming garage within ADAS services, offering training and tips on how to recognise and deal with ADAS issues will help customers to gain your trust.
Talk to Hofmann Megaplan today about our ADAS POS packs, coming soon. These ensure ADAS is front & centre in your garages & your customers are educated without simply being sold to. We’re also able to offer additional off-site training for your team members who may have missed the install!
You can regain a customer’s business through honest and helpful services!
Take your garage services to the next level...
Our team have been through professional training and have completed numerous successful ADAS installs across the UK alongside additional training & knowledge days. For more advice on these systems, contact us online today or call us on 01480 8-9-10-11 to discuss in more detail.
It is the people of Hofmann Megaplan that make us the best. An easy example of this? Our experts across in the MOT division that specialises in garage preparation, MOT equipment installs and getting business up & running to MOT. It is so much more than just an install.
Why are we considered one of the best in the industry?
The beginning of 2019 saw the integration of our separate ATL MOT site into our renowned main website, in a decisive shift to combine all our services together to showcase the service that has made us famous.
It is safe to say, that journey has got our MOT division booming with new business, throughout the summer and continuing into the tail end of 2019. No one says it better on how we go the extra mile than our valued customers.
A masterstroke that put us ahead of the curve.
Since October, we have been running our new ATL MOT 5 Year Peace of Mind Offer – earning you a potential saving upwards of £3,750 + VAT in calibration fees over the 5-year period.
Available on all orders until the end of the year, this offer covers all MOT bays for sale – which would also see you gain 2 years warranty as standard on your order!
What to expect from 2020.
With the new announcements of connected MOT equipment, we are set to have another busy year in 2020 – equipping even more garages with new equipment.
If we are busy, that means you should be too!
Massive changes are hitting ATL MOT garage services at the moment around connected equipment & it can be tricky to keep on top of what the DVSA now expects of you.
To give you a running start in 2020 & peace of mind with your MOT endeavours, we want to share some of the most important updates that you should really be aware of.
MOT Connected Equipment is on the move!
Over the past 12 months, plans have been in place to roll out new connected MOT equipment standards – in the hopes of making the MOT procedure intuitive, integrated & fraud-proof.
Since October 2019, the DVSA (working alongside the GEA) has completed the successful rollout of connected Brake Testers and announced the introduction of connected Decelerometers from February 1st of this year.
Trails are also being held on emissions testers and headlight testers, with the ambition of them being put into circulation by the end of 2020.
Updated VT01 Form
The well-known MOT application form VT01, has recently been through a facelift too.
Introduced on November 1st 2019, the VT01 application to apply, run or change an MOT station now requests a few extra details as part of the application.
PLEASE NOTE: Any submissions made on the old version of the form, will delay your process.
You can download the new application form here.
Or you could work with Hofmann Megaplan!
We can take care of the entire application process for you as part of our comprehensive MOT Bay install service. Applications, planning, groundworks, calibrations & servicing. If you are searching for someone to install a new MOT bay or looking to upgrade your current MOT bay package, make sure you give us a call.
This is more than a purchase. You are investing in a relationship with us. In return, we’ll ensure you never have a headache from your MOT Bay!
Our specialist ATL MOT division has moved from strength to strength this year. Renowned for an unbeatable 360-degree service from the first call, no ask is too big in helping to get your MOT Bay up & running.
The easiest way to showcase this. Let one of our customers do it for us!
Hofmann Megaplan: What made you choose Hofmann Megaplan for your MOT Bay?
Richard of Ruislip Tyres: Ease! We didn't really get much response back from the emails & phone calls [to others], so rang Andy at Hofmann [Megaplan] the next day. I think two days later he was down from Leeds, so it was good. We ran through what was needed & went from there.
HM: What has it been like working with Hofmann Megaplan?
RR: They project managed the whole thing from day one. The garage we bought was basically a blank canvas. It was going to be completely refurbished and with a blank canvas to play with it needed to be done right. So, we went in, marked everything out & changed a few things around. We have done a lot of the groundworks ourselves [although Hofmann Megaplan are able to organise & manage this], just because we know a lot of builders through customers. Apart from that, it was every week we were getting good comms with Andy & we were on track with everything!
HM: How did Hofmann Megaplan exceed your expectations?
RR: They did all the paperwork for DVSA, for the signoffs and all that sort of stuff, so it took a lot of the pressure off me. I had a lot of stuff going on obviously with the build & we had other machinery going in. We had to do the extension on the back & all sorts. You can see in the video the whole back section is new, so we had to basically build that section to accommodate the MOT Bay because the previous MOT Bay, it wouldn't be signed off. It was too old.
HM: Since working with Hofmann Megaplan on your MOT Bay, how has the business changed?
RR: It's gone from strength to strength I mean we were already very busy with tyres obviously being one of the leading tyre places in the area. All the tyre customers we had, now we are getting the MOT custom as well It's gone from strength to strength & we've been open 3 months now so it's great.
We look forward to sharing more MOT Bay installs with you in 2020. It’s already shaping up to be a busy year.
2020 is set to see no slowdown in the talk around Advanced Driver Assistance Systems (ADAS) as garage owners are wising up to the idea of investing in ADAS calibration equipment.
A steep learning curve is ahead for mechanics yet to grasp the ins & outs of ADAS, but digital ADAS equipment is making this far less daunting.
As a garage owner, keeping up with the development of ADAS equipment and the best way to perform ADAS diagnostics can be very difficult – however 2019 has seen many ADAS specific open days popping up, with a chance to get hands on.
For many this is a chance to get excited about ADAS calibrations as an opportunity instead of a threat.
Buy a service, not a product!
If you don’t know what your ADAS equipment is capable of, how can you offer these services to your customers?
ADAS Calibration Equipment is a large but worthwhile investment. Being aware of what your calibration equipment can do is essential to offering this new to many service. You need to be able to justify the additional price you are charging your customer.
Your team also need to understand how ADAS calibrations tie together with the other work they complete and get to grips with performing calibrations efficiently & accurately.
That’s why demo’s & installations are often more essential that owning the equipment. You need a supplier who will not only help you invest in the ADAS equipment but understand how to best utilise it moving forward.
Many are choosing Hofmann Megaplan for just this reason! While we are able to supply the two familiar solution on the market, it is what comes around the physical product that makes us stand out.
From your first enquiry through to each calibration, our service team & ADAS Engineers are on hand to answer your questions, showcase the options available to you, advise, install, train & trouble shoot to ensure your investment isn’t a headache.
Our team have been manufacturer trained and have already completed numerous successful ADAS installs across the UK - so for more advice on these expert systems, contact us online today or call us on 01480 8-9-10-11 to discuss in more detail.
As most of you may already know, the DVSA have been rolling out connected MOT equipment into circulation across the UK since the beginning of October 2019.
Working closely with a few specialist garage equipment suppliers, the DVSA have been creating new regulations that will need to be put in place. Any new MOT stations or existing bays looking to update or upgrade their current MOT equipment, will need to make sure these changes are applied.
Being in the dark when it comes to these new regulations can be difficult – especially with the announcement of new connected equipment to be introduced in February!
So, here is a breakdown of everything you need to know...
What is Connected MOT Equipment?
Your standard MOT equipment is in the process of being modified to gain the ability to link directly to the DVSA’s cloud-based MOT Test System – results from roller brake testers, gas analysers etc. will be transferred automatically, eradicating the need for manual data entry.
Connected roller brake testers have already been introduced on October 1st 2019 – so if you are looking to update your roller brake tester, you need to get connected!
Why are these changes being made?
It may seem a bit of a faff, however the need to eliminate fraudulent activity and inaccurate testing is greater than ever.
What MOT Equipment is next?
With plans to eventually link all digital equipment that records MOT test results to their own system, the DVSA have been spending a lot of resources with specialist MOT equipment suppliers. By ironing out agreed equipment regulations, manufacturing pivotal equipment and creating a phased approach to releasing these products should be made much easier.
• Roller Brake Testers - already available as of October 1st 2019, new or updated brake testers must be applied to adhere to new regulations
• Decelerometers – recently announced to begin their introduction to the industry on February 1st 2020!
• Emissions Testers – exhaust gas analysers and smoke meters are currently being trialled and tested
• Headlight Testers – the long-term aim is to have a connected product available for headlamp tester (testing is yet to begin!)
How does Connected MOT Equipment work?
For those who don’t know exactly what is going on, this can be confusing. Let’s make this simple.
As mentioned above, Connected MOT Equipment needs to communicate and transfer MOT results to the DVSA’s MOT Testing System (MTS). All equipment must also be able to receive previous testing results and vehicle information from the MTS.
As defined by the DVSA, all data must be transferred in the form of a JSON file via a secure Application Programming Interface (API). A specified background programme, available from your specialist supplier, will take each test result and create it into a data file that will be sent directly to the MTS.
One of the most crucial pieces to this puzzle, is the key.
Instructions on how to use the key will be sent at the same time of receiving the software code. This is important to ensure your MOT equipment links directly to the MTS and knows your exact station number – your connected equipment will not work without the key!
For this reason, you must keep your keys secure (you willneed one key for EVERY piece of connected equipmentsoftware that you run), so be sure to only give the key(s) to the engineer installing your software.
• your MOT centre number (sometimes called ‘vehicle testing station’ or ‘VTS’ number)
• your AE name and number
• why you need a key, for example, you’re installing new equipment, or you’ve lost the original key
• which type of equipment is being installed, for example, a roller brake tester
• the name, role, username (if applicable) and email address of the person who needs to be sent the key
Delivering Excellent MOT Services
For more information on our MOT equipment and services, visit our ATL MOT homepage online now.
With opportunities Nationwide, there has never been a better time to join one of the best Garage Equipment companies to work for in the United Kingdom!
Position – Service / Break Down / Calibration / Garage Equipment Engineer
Location – Remote/ Based from home
Holidays – 20 days (plus statutory bank holidays)
Equipment provided – Company vehicle, tablet, mobile phone, workwear
Scope – Service, maintain and repair of a wide range of Garage Equipment, to include MOT bays, lifts, tyre changers, and wheel balancers
Hofmann Megaplan is one of the UK's best-known Garage Equipment providers, renowned for a premium product & equally premium service.
We currently have vacancies within our team for engineers to assist with the service and calibration of all types of garage equipment.
You'll be joining a network of over 50 engineers nationwide to support garages with everything from installation through to routine servicing & tool calibration.
Essential requirements include:
• Good working knowledge of garage equipment
• Excellent communication skills, towards customers and work colleagues
• Work under own supervision
• Flexible and willing to work ad hoc hours as required
• Full UK driving license is a must
• Able to ensure own van stock meets requirements of jobs
• Ability to understand procedures and job instructions, specific to company standards
In return, you will receive a competitive salary, company vehicle, mobile phone, etc, and have the opportunity to work within an extremely well-organised and reputable operation.
Training will be given and ongoing development is offered, but a good level of education, ideally with relevant trade qualifications would be advantageous.
To many, nothing seems special about a two-post lift. A basic version of this equipment staple might be all you've ever owned or worked with. Turns out vehicle lifting equipment is one of the most interesting areas to watch!
A two-post lift can come in various specs & with accessories to diversify it uses (including alignment tables). But when you look beyond this you now have scissor lifts that can move with a vehicle on them & 4-post lifts geared up to complete any number of jobs as part of an ATL or MOT bay.
Why the love for vehicle lifts?
Where you have a vehicle lift, it is almost certainly the most frequently used machine in a workshop!
Think about it, what diagnostic or repair jobs do you carry out without the use of a car lift? How many times a day do you find yourself saying "let's get it up on the ramp & take a look"?
It makes performing all manner of jobs easier, speeds up productivity and this can lead to more revenue. So, what if we said diversifying the lifting options within your garage could lead to even great productivity & profit?
Are you lifting enough vehicles?
2 post lift and 4 post lifts are commonplace in garages, with one or more of each a familiar sight. Depending on your garage, customer base and speciality though, you could face regular challenges or hold ups with the wrong lifts.
For example, an increase in 4x4 and SUV owners will require greater capabilities in vehicle lifts in the future! Would you be ready to handle multiple larger vehicles today?
Could you align even the biggest vehicles where your competition can't & gain a competitive advantage, or have they got the competitive advantage over you?
Can you move vehicles around your body shop to work on different service aspects without lowering them?
Your competition can & it means they quote quicker repairs & work more efficiently!
The need for the best, latest and most innovative garage lifting equipment is obvious as vehicle types change. Are you ready for this?
Vast range to suit every need...
Here at Hofmann Megaplan, we have been supplying an incredible range of lifting equipment for many years – with new additions to cover all areas and keep our customers working efficiently.
With many configurations and specifications, it can be difficult to identify exactly what you need – we try to make this an easy process.
Check out some of our lifting categories:
Demand for a smarter solution to ADAS calibrations is rife. The industry has been screaming out for something simpler that manual boards that cost in both space and money.
In the latest instalment of our specialist ADAS training this week, we were happy to see some new and existing clients back to inspect ouradvanced ADAS calibration equipment –even in the dreadful November weather!
The experts at Hofmann Megaplan delivered open format demos and were on hand throughout to offer their expertise and advice to those serious about a better solution to ADAS.
Experiencing live demonstrations and having the ability to question our experts on ADAS calibration equipment has been proving extremely valuable to our customers who have gone on to purchase.
Guests took advantage of the resources available & really challenged our team on ADAS systems. They also had the opportunity to discover much more in our state-of-the-art showroom.
ADAS headache or opportunit y
As one of the biggest talking points in 2019, ADAS has stirred up many into conversation, posing a completely new challenge to the industry.
These advanced vehicle calibrations have a reputation for their complexities, but new technologies on show at our educational day busted this.
Specialist training on these systems can help to make garage owners and mechanics lives much easier.
Industry leading garage equipment suppliers, Hofmann Megaplan, are proud to take the lead and guide industry professionals, by producing informative open days and training resources.
Complex made simple!
The initial expense that must be outlaid for ADAS calibration equipment cam discourage garage owners, however we've already seen the returns proven in those early adopters of the advanced ADAS system.
For those who joined us this week, they have learnt how our specifically designed digital ADAS solution has been produced to be the most cost and labour efficient product in the UK, and how ADAS will change the outlook of vehicle calibrations in the years to come.
Providing an easy and automatic set-up, jobs can be completed much quicker and simpler than with manual boards, by one man only and while offering a more precise service.
The totally digital solution to this high tech calibration also brags a 65" TV monitor display,meaning no purchasing costly boards and having to arrange them yourself.Our system gives you the right screen for the right vehicle & even adjusts to the vehicles position in front of it!
To all of you who visited us at our showroom, thank you for braving the weather and joining us for the latest instalment of our specialist training!
Don't know where to start with ADAS calibration equipment?
A Hofmann Megaplan Service Coordinator provides a top-level customer service, not only to our clients but also our engineers, subcontractors and colleagues.
They are outstanding communicators, who work as part of a dedicated customer service team to ensure all jobs are progressed in a prompt and timely manner, to match the premium equipment being supplied.
If you are enthusiastic, hardworking and have a common-sense approach to work driven by attention to detail, this may be the ideal job for you.
The purpose of the position is to schedule installations and service work for our engineers. Part of this is ensuring the parts are in stock and available before booking the work with customers.
Other responsibilities include:
- Nationwide scheduling of installations and service work for engineer's
- Liaising with our National Distribution Centre to ensure machines/ parts are in stock before arranging installation or service work
- Handling inbound calls with the aim of diagnosing faults and arranging appropriate service work if required
- Making outbound calls to contact customers when installation/service work has been scheduled
Essential skills for success:
- Excellent telephone manner
- Basic knowledge of Microsoft Office
- Understanding of Sage accounts (desired but not essential)
- Full UK Driving licence
- Practical problem-solving skills
- An ability to prioritise and balance multiple workloads
Customer Service experience would be desired but is not essential as our friendly team will be on hand to help and train you.
If you'd like to be considered for the role, we'd love to hear from you. Just send us your CV with a covering note. Please include your salary expectations and any queries you might have about the role.
Location: Ramsey (Interviewing in Kimbolton with training also provided there)
This role is an exciting opportunity for someone looking to start out a career in dispatch within a fast-paced distribution hub serving the whole of the UK.
The position will be working at our new NDC in Ramsey but interviews and Training will be at our head office in Kimbolton.
We are looking to fill this role following the expansion of our operations to a newly developed National Distribution Centre (NDC) on the outskirts of Ramsey.
Full training will be provided at our head office in Kimbolton, so no previous experience is necessary, although will benefit your application.
What matters most is that you are enthusiastic, have a common-sense approach to work, are polite with a good phone manner and excited to be a part of one of the largest business developments in the area.
A determination to learn and understand the full range of equipment the company provides is a must.
Responsibilities will include:
- Handle dispatch of all parts from the NDC
- Organise and maintain the store, including managing inbound stock and spares
- Deal with external third-party services relating to delivery
Who'd have thought, a now stable product in garages could still be subject to innovative new changes! Even the most basic of models are changing to become more efficient, operator friendly & fitted with features many might consider a luxury.
That's why our Hofmann Megaplan range of wheel balancers is constantly evolving to bring new machines that offer all this & more.
Luxury features on premium machines ensure extremely accurate balancing time & again.
Brand new models for high speed wheel balancing!
We have been working again on updating our wheel balancing machines to bring you new models at more attractive price points without compromising on these incredible features.The premium balancing process has become quicker and more accessible than ever before.
So, let's catch you up with our latest wheel balancer range amendments.
Completely brand new to our range, the megaspin 220 offers a compact and high spec balancing solution for your garage.
Fully equipped with multiple easy to use features for simple automatic balancing, this is built for durability through smart processes without the need for a large operational footprint.
Virtual sonar capabilities have now been added to decrease set-up time.
Now boasting the fastest even spin cycle – under 5 seconds – you can perform even quicker wheel balancing services to boost your revenue!
Updated megaspin 120 & megaspin 1200P
The megaspin 120 epitomises how small can still be both premium & efficient! Offering fully automatic 3D data input through Intelligent Width Assessment (IWA), this may be our basic modelbut it is still leaps & bounds ahead of the competitions best balancers! An obvious step forward in wheel balancing technology for your garage?
Our megaspin 1200P balancer continues to deliver excellent results.
High speed. Touchless operation. Laser point accuracy. No checkspin. These are features that mean a flawless balancing service with no risk of failure for your customers.
Not only this, the One Weight Balance (OWB) software allows you to complete your weight application in half the usual time as only one weight is needed (yes, that means huge savings on weights too!).
Choose the right wheel balancer for your services!
As all garages will know by now, tyre changing, wheel balancing and wheel alignment all go hand in hand when it comes to your customer's tyres. The simple fact is all these services provide crucial steps to ensure longevity, safety and efficient tyre/vehicle performance.
The only issue is, many of your customers are not aware of this.
Educating your customers beyond a price-driven view of tyre fitting services can be difficult, especially when it can be misconceived as upselling your own services.
Some garages don't see the need for a vehicle alignment machine as their customers don't want it. Many owners, therefore, opt to purchase a tyre changer and a wheel balancer as a package, then see wheel alignment as an added extra if the demand is there. These garages often end up turning business away as customers are smart enough to ask about alignment.
So, where do you stand when it comes to providing wheel alignment to your customers?
Why is wheel alignment so important?
It is always strongly advised for your customers to have their wheels aligned when new tyres are fitted; but again, customers mistake tracking for proper wheel alignment, and even mix up wheel balancing with wheel alignment.
A wheel aligner simply looks at the position of the wheels in relation to each other and the road surface, so that any corrections can be made.
Missing out this crucial step can cause minor and major issues to the tyres and driving performance, in both the short term and long term.
The need for wheel alignment in your garage is clear. Especially if you are dealing with numerous tyre fitting jobs per day.
Not only will your customers reap the benefits of that extra service, but you can see many advantages within the garage - not least an obvious increase in revenue!
The right wheel aligner for your garage!
Think about the amount of tyre fitting jobs you complete each week or even each day...
Every single tyre fitting job you complete should have an alignment check when the tyres are installed onto the car!
A simple question then - are you completing those checks? Are you even offering them?
Ensuring you purchase the right wheel aligner for your garage services needs a considered approach. By making sure you have the essential footprint to install the wheel aligner, guaranteeing the durability to cope with your garage services, and the all-important budget to consider, you can be well on your way to conquering the perfect set of tyre fitting services.